Your data
Data Deletion
You can remove Prime AutoDM’s access and delete your data whenever you like. Here’s how.
01How to delete your data
Choose any one of these options.
- From your Prime AutoDM dashboardLog in and click Disconnect next to your Instagram account. Your Instagram access token and connection are deleted immediately.
- From InstagramIn the Instagram app, go to Settings → Website permissions → Apps and websites, choose Autoreplys-IG (Prime AutoDM) and tap Remove. Instagram notifies us and we delete your connection automatically. If you also send a deletion request there, we delete your activity history and give you a confirmation code to check on this page.
- By emailWrite to sachinshakya404@gmail.com with the subject “Data deletion request”. Include your account email and Instagram username. We’ll confirm when it’s done.
02What gets deleted
| Data | What happens |
|---|---|
| Instagram access token and connection | Deleted immediately |
| Comments and messages we processed (activity log) | Deleted |
| Your automations, templates and uploaded images | Deleted when you close your account |
| Name and email (Prime AutoDM account) | Deleted when you close your account |
| Payment records | Kept only as long as tax law requires, then deleted |
03How long it takes
Disconnecting is instant. Full account deletion requests are completed within 30 days, and most within 48 hours. Backups are overwritten within a further 30 days.
04Need help?
Email sachinshakya404@gmail.com, call +91 80772 07297, or use our contact page. See our Privacy Policy for more on how we handle data.